TJB is a chatbot that helps people dealing with court matters.
The Justice Bot provides access to inexpensive tools and legal resources to help people navigate the courts, resolve disputes, translates legalese to common terms effectively ensuring in the process that they obtain justice. This opens a new door to the courthouse.
Facebook Messenger, Chat Fuel, Import.io, LAMP stack
Mehran Hosseinzadeh: @Mehran_Z Software Developer
Touseef Ikram: @Touseef_I Product Development
Joe Wheeler: @Joe_W Legal Expert
Link: Code: https://github.com/mehranhzh/CourtHack2017,
The full story:
We wanted to open a new door to the court room and that is what the justice bot is meant for. It helps in following problem areas.
- Social Support for Families in Crisis by using social media platform to deliver tools and access expertise in the form of group chats.
- Fairness: Leveling the Playing Field by explaining the whole process using a step by step approach.
- Translating Legalese into Folksonomy by accessing an extensive legal glossary in a way that any layman could understand it.
- Understanding Customer Experience by providing utilization data.
We set out to build the tool in a way that it could function as a platform & device agnostic tool, that can scale without involving huge costs and could be provided for free to the end-user and without having them to download any additional app or taking space on their mobiles or other devices. So we selected Facebook Messenger as a platform to invest our energies being one of the most installed app around the world.
We also used chat fuel because of its easy to use interface, NLP processing and powerful AI so it could be growth friendly in terms of keeping itself up to date with latest happenings in the court world and personalize its services accordingly as any domain expert can add knowledge and logic to the bot processes and any coder can use the flexibility it provides to extend the functionality by integrating any number of APIs. It also provide excellent data analytics to help in business intelligence process and give back extensive insights to the court room about the way users are consuming the information and engaging with the bot.
We do hope in future, bot will be able to help in areas like calculating fee, soliciting paid legal help and help resolving issues from the comfort of your palm.